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New to HELI? - Pre Enrolment and Initial Orientation Information

Welcome to the Higher Education Leadership Insitute (HELI)!

Welcome to the Higher Education Leadership Institute (HELI)!

HELI is excited to welcome you to our Institute and we look forward to seeing you grow and develop throughout your study. Together we can ensure that you have an enjoyable and successful experience at HELI.

HELI wishes you all the best and heartfelt good luck as you commence your journey!

How to contact your Student Services Team

Student Services contact information is available by selecting Student Services from the Student Support menu of HELI's Student Hub. Contact details are also included within email communications.  

Key Dates
Trimester 1, 2024

Credit for Prior Learning (CPL)

The Higher Education Leadership Institute is committed to develop open and accessible guidelines to grant credit towards a course of study based on prior learning, whether from formal studies or professional work experience.

If you have completed previous studies, or have professional industry experience you may be eligible for credit towards your course. Credit for Prior Learning (CPL) applications along with the required supporting evidence should be lodged no less than ten (10) working days before the census date of a student’s first study period at HELI. This is to allow time for the application to be assessed and any enrolment variations to be completed before the census date.

If you would like to know more about applying for CPL please refer to the Credit for Prior Learning Policy and Procedure. Should you wish to lodge an application for CPL, please lodge an enquiry with Student Services to request to application form.  

Please Note: Students who have been awarded credit must accept the credit by returning a signed credit outcome, that will be sent following application processing. Students are also required to accept credit via their Letter of Offer. If a student has already accepted one offer, and then has applied for and been awarded CPL, they will be issued a new offer which includes any relevant credit/CPL.

Students who receive Conditional CPL must submit the specified conditional evidence no later than 3 working days before census date of the study period for the credit to be applied as well as confirming acceptance of the credit outcome.


eLearning and HE Academic Practice Students 

The HELI Student Services team will process your enrolment into each study period before the Trimester commences. Students will receive an email advising enrolment has been completed and your units can be accessed via Canvas (HELI’s Learning Management System).

Research Students

Students undertaking Research courses are required to process their enrolment into each study period via their Student Portal before the close of enrolment. Student Services will send enrolment information via email in advance of enrolment and students will receive an email advising enrolment has opened on the day.

Orientation for New Students

Orientation Week Trimester 1, 2024

          February 2024






HELI’s Orientation week is the week before classes commence. Orientation is an opportunity for you to learn about your requirements as a student, the support services HELI provides, and to connect with your Educators and classmates. Orientation provides all the information you need to prepare to commence your HELI course. 


Orientation is conducted on campus @ 399 Lonsdale Street Melbourne. Further information regarding orientation is sent via email in advance of orientation. 

Conditional Offer Documents

Refer to your COE and/or Offer Letter and Written Agreement for any enrolment conditions. 

Conditional offer documents are due at the end of Week 1 of a new student's commencing study period and must be submitted by 5:00pm (AEDT/AEST). Please send through all documents to the Student Services team

My Online Accounts

Students are provided with three (3) online accounts; the Student Portal; Office365 and HELI's Learning Management System (LMS) Canvas. The My Online Accounts Student Hub page provides an introduction to each of your Accounts and Login Information.

Accounts for new students who have been issued their CoE will become available in early 2024. Once your accounts have been created you will be notified via email.  


Student Portal

Access your timetable, results, trimester invoices.



Access your course material, quizzes and online exams


Office 365

Outlook, Word, Excel, PowerPoint, OneNote, OneDrive

Unique Student Identifier (USI)

Students studying in Australia need to have a Unique Student Identifier number or USI. From 1 January 2023, all higher education students, including international students studying in Australia, must have a USI to graduate and receive their award.  

Your USI is your individual Australian education identification number for life. You need a USI if you are:

  • an International student who is onshore in Australia and has a valid visa

  • a new or continuing domestic student

  • a student who has completed their studies and will graduate from 2023 

The process of applying is simple, the online tutorial video which is available here overviews the process. For further information about USI's please click here. Please apply for your USI using the link below.

Tip for students who have a single name: when you apply for your USI, insert a dash (-) in the first name field and enter your name in the last name field.

Once you have received your USI, you need to record the number in your Student Portal.

Please note that if you are offshore you won't be able to apply for your USI until you arrive in Australia. 

Academic Integrity Module (AIM)

The Academic Integrity Module (AIM) provides students with information about their academic integrity responsibilities, the importance of proper acknowledgement and referencing, and how to avoid plagiarism and other types of academic misconduct. To successfully complete the module, students must complete the AIM quiz and achieve a score of 100%. Students may repeat the AIM and quiz as many times as needed until successfully completed.

All commencing students will be introduced to the AIM during Orientation. The AIM will be accessible via your Canvas account (HELI's Learning Management System).

Offshore International Students Awaiting their Visa Decision

If you are an overseas student who is offshore awaiting your visa decision, please note that if you don't receive your visa decision and are not able to travel to Australia before your course commencement date you will need to lodge an application to defer your studies to HELI's next intake/study period.


If you find yourself in this situation towards the end of January 2024, your Education Agent/Consultant will be able to provide assistance with lodging a deferral application on your behalf should that be your preference. If you decide to lodge a deferral application yourself, please ensure that you keep your Education Agent/Consultant updated. HELI's online deferral application can be accessed via the Forms page of HELI's Student Hub.  

HELI wishes students who are awaiting their visa decision all the best. 

Classes Commence
12 February 2024



Classes for Trimester 1, 2024 commence the week beginning Monday 12 February 2024.

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